HOW TO CANCEL YOUR COMMUNAL BOOKING
The Glenora Community League has partnered with the EFCL & Communal to offer you an online portal for your community league membership and associated programs and services. This allows us to automate communication and bookings to provide you with an easy way to access the community league benefits. Please read on for a step-by-step guide to cancelling your online booking.
FOR GLENORA COMMUNITY LEAGUE MEMBERS
STEP 1- HEAD TO COMMUNAL WEBSITE
Head to the Glenora Communal website on your desktop or mobile device. When you click the link it will automatically redirect you to the membership page if you are not logged in to your portal. It will make you sign in every time so if you do not have access to certain features, please check that you are logged in.
On the mobile app, click the top right hamburger menu (3 horizontal lines) to open the menu. On your desktop, click the upper lefthand corner that says Login.
STEP 2- LOG INTO YOUR PORTAL
Click Login on the menu and add the login details that you used when you paid for your Glenora Community League membership. If you do not have an active membership, you can purchase one HERE. If you do not remember your login details, please press Forgot Password to have instructions sent to your email on how to reset your password.
STEP 3- HEAD TO PROGRAMS & EVENTS
Once you are logged in, it will take you to your Membership Dashboard which will show you your active memberships.
Once again, click the hamburger menu (3 vertical lines) in the top left corner on your mobile, or look to the menu on the left-hand side of your desktop and click Programs & Events
STEP 4- CLICK MY SIGN UPS
You will see an option for My Signups. Click that for a list of all the programs events and bookings that you are signed up for.
STEP 5- DELETE BOOKING
There will be an option to Cancel your booking. Click it and your booking will be cancelled.